Worldwide Securities Services (WSS), a division of Treasury and Securities Services (T&SS), is a global leader in providing innovative products and services to the world's largest institutional investors and debt and equity issuers. With $10.2 trillion in assets under custody, the business also services $6.7 trillion in debt and $250 billion in equities worldwide. In more than 80 markets, JPMorgan Worldwide Securities Services leverages its scale and capabilities to help clients optimize efficiency, mitigate risk and enhance revenue through its custody and investor services as well as securities clearance and trust services. WSS has built a reputation as an innovative, disciplined growth business with an ability to think outside the box and execute aggressively against challenging plans. It has emerged as one of the strongest businesses at JPMorgan. SUMMARY:Ensure client satisfaction is achieved through the establishment of and adherence to policies and procedures as they relate to fund accounting. Maintain internal and external communications with all related parties. MAJOR RESPONSIBILITIES:1. Ensure that the Fund Accounting Department is provided with the necessary resources to meet corporate goals as well as client expectations.2. Create and maintain an environment that promotes effective communications between all staff levels within the Fund Accounting department.3. Coordinate the process of requesting and prioritizing enhancements and modifications to the WINS System.4. Ensure that client needs are addressed and resolved in a complete and timely manner. Initiate corrective action when service levels fall short of standard.5. Represent the Fund Accounting department with the external environment.6. Translate Corporate goals set by upper management into individual and collective goals for subordinates.7. Continually assess the operation to identify areas for improvement. Pursue corrective action to achieve cost savings and improved efficiencies.8. Maintain dialogue with clients to ensure that we are meeting their needs and providing consistent, quality service. Identify opportunities to enhance the overall client relationship.
Qualifications EDUCATION:BA/BS--Accounting oriented EXPERIENCE:Minimum of 15 years of experience in a Fund Accounting or Custody/Fund Accounting environment.
SKILLS AND KNOWLEDGE:Excellent Project Management / proven ability to execute against deliverables Proven ability to successfully lead large & complex teams Advanced accounting principles and theories Interpersonal and communication skills Staff motivation and evaluation Negotiation Skills Attention to detail and commitment to quality Computer Systems experience
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